Hampshire & the South Coast Est. 2019
Business IT support that answers in 15 minutes.
Under One Cloud is the local, Microsoft-certified IT team for growing businesses across Portsmouth, Southampton, Chichester and Havant. Fixed monthly cost, unlimited helpdesk, and engineers who already know how your systems are set up.
30 minutes with Jez, our MD. No obligation, no sales script, and you keep the audit notes whether you sign or not.
If you'd raised a ticket when this page loaded
00:00
- Raised at
- —
- Answered by a human
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- Assigned to
- Named engineer
- Cost of this ticket
- £0 — included
15 minutes is our average first response, not a best case buried in a contract.
Sound familiar?
You shouldn't have to chase your own IT company.
Most of the businesses that call us aren't looking for new technology. They're looking for someone who picks up.
“We logged it on Monday. It's Thursday.”
Tickets vanish into a queue and nobody owns them. Meanwhile five people can't work and nobody can tell you why.
“Every invoice is a surprise.”
Hourly billing means you hesitate before asking for help — which is exactly when small problems turn expensive.
“We explain our setup every single time.”
A different name on every call, none of whom know your servers, your licences or which member of staff needs hand-holding.
The difference
What changes when you move to Under One Cloud.
Certified. Cloud-first. Accountable.
Enterprise-grade capability, sized for a growing business.
15 min
Average response
Measured across every ticket, reported to you monthly.
24/7
Monitoring
Round-the-clock threat detection and system oversight.
100%
Microsoft certified
Every engineer on our team holds active certifications.
2019
Supporting the South Coast
Independent, owner-led, and still answering our own phones.
In their words
What South Coast businesses say.
★★★★★
We've had the pleasure of working with UOC for several years now. Not only do they respond to requests quickly, they're also quick to help educate our team in being more IT proficient and forever brainstorming ways and means to support us to improve our processes. Always going above and beyond that of a simple MSP. Can't recommend them enough.
Jay4marketing · Google review
★★★★★
Under One Cloud provides all our IT support / Microsoft Office services and we cannot fault the service they provide. They are always on hand to assist and their service has always been cost effective, swift and professional. We would not hesitate to recommend the company to others. Thanks guys!
GBS UK ImmigrationGoogle review
★★★★★
I've had the benefit of Under One Cloud's IT support since the company's inception. The team has always been on hand to deal with support queries swiftly and effectively, providing solutions when our former processes weren't working or needed to be improved. As they say, they provide support and solutions that 'just work'. Would highly recommend.
AshleyGoogle review
Pricing
Fixed cost per user, per month. That's the whole model.
Fully managed IT support starts at £99 per user per month and includes unlimited helpdesk, on-site engineers, 24/7 monitoring and your Microsoft 365 management. No hourly rates and no out-of-scope invoices — just a simple fixed term, so we can partner for the future.
You'll get an exact figure on the discovery call — we price on user count and what you already have in place, so we won't guess at it here.
“I started Under One Cloud in 2019 with a simple aim: helping businesses thrive with technology instead of fighting it. You'll speak to me on the first call, and I'll tell you honestly if we're not the right fit.”Jez Bellenie — Managing Director
No mystery
What actually happens on the call.
Tell us what's breaking
A 30-minute call. What's frustrating you, how many staff you have, and what you're running now. No prep needed.
We review your setup, free
We look at your Microsoft 365 tenant, security posture and licence spend, then show you what we found — including anything you're overpaying for.
You get a fixed price and a plan
One page: what we'd do in the first 30 days, what it costs monthly, how the switch works. Yours to keep either way.
Free discovery call
Pick a time that suits you.
- 30 minutes, by phone or Teams
- Straight to Jez, our MD — not a sales team
- Free review of your Microsoft 365 and security setup
- No obligation and no follow-up sequence you have to unsubscribe from
Prefer not to book online? Call 023 9323 3960 or email getintouch@underonecloud.com. Existing client with an urgent issue? Raise a ticket.
Before you book
The questions we get asked most.
Isn't switching IT providers a nightmare?
It's the objection we hear most, and it's why we run onboarding as a fixed process rather than a scramble. We document your systems, users and licences first, take over monitoring in parallel with your existing provider, then cut across once everything is verified. Your team keeps working throughout. We also handle the conversation with your outgoing provider if you'd rather not.
What does “fully managed” actually include?
Unlimited helpdesk for your staff, on-site engineer visits, 24/7 monitoring and patching, antivirus and threat detection, Microsoft 365 administration and licence management, device setup for new starters, and quarterly strategy reviews. If it plugs in or logs in, it's ours to look after.
How much does it cost?
It's a fixed monthly fee based on your user count and what's already in place, starting from £99 per user per month. You'll have an exact number by the end of the discovery call, in writing, with nothing conditional in the small print.
We're already on Microsoft 365. Does that help?
Considerably. As a Microsoft Solutions Partner for Modern Work we can usually improve security and cut licence waste in the first month without buying anything new — most businesses we review are paying for licence tiers they don't use, or missing protections they're already entitled to.
Can you help us move to Azure?
Yes. We're accredited Azure specialists and handle migrations from on-premise servers and other clouds, including the planning, the cutover out of hours, and the cost optimisation afterwards so your bill doesn't drift upward.
How quickly can you start?
Onboarding typically begins within a week of signing, and most clients are fully transitioned inside 30 days. If you're mid-crisis with no provider, tell us on the call — we've picked businesses up at a day's notice.
Do you only work with businesses on the South Coast?
Our engineers are based in Havant, so Portsmouth, Southampton, Chichester, Havant and Worthing get same-day on-site cover as standard. We also support businesses across Sussex, Surrey and London remotely, with on-site visits arranged as needed.
Stop chasing your IT company.
Book 30 minutes with Jez. You'll leave the call with a free review of your setup and a fixed monthly price — whether or not you go ahead.